100% Satisfaction Guarantee

We care about how we serve you!

At Foothills Library Solutions, we pride ourselves on your 100% satisfaction and confidence in all your dealings with us. Our goal is simple- to provide you with the best solutions and service at the lowest price. If for any reason, at any time, our assistance or solutions are not what you envisioned, please let us know. We’ll do whatever we can to make it right and leave you smiling.

No questions asked! If you are not happy with a product, please contact us. We'll gladly exchange it or provide a refund. (Note that some suppliers will not accept returns on custom manufactured items. Please contact our customer service department with any questions.)

We won't be undersold! If you see a published price from any other current catalog, for the exact same product, we'll match pricing on a case by case basis. Just provide our Customer Service Department with a copy of the current ad.

Prices & Terms We make every effort to hold our prices for the life of our annual catalog. Prices shown in our Annual Reference Catalog and on this website are effective from January 1 through December 31. (We will honor current prices unless drastic economic conditions force us to pass along price increases. Prices are shown in Canadian dollars and apply only to shipments to a Canadian address. We reserve the right to correct any pricing errors.)

Special Order Items Your 100% satisfaction is our main concern! We work with manufacturers from all over the world and can help locate the product that best meets your needs. If you need guidance on products options not shown in our catalog, such as custom colors, finishes, sizes or accessories, please contact our Customer Service Department.

Bid, Contracts & Written Quotations When you have a large volume order or need a written quotation, please contact our Bid Department. Our knowledgeable bid/contract specialists are ready to answer any questions on product specifications and to assist you with selecting the right product.

Furniture Selection & Service We are pleased to offer design, layout and installation services for most furniture brands. Our experienced staff is available to help you to choose the right products for your room. Please contact our Bid Specialists for assistance with your next furniture project.

Any Questions? For prompt service, please contact Customer Service, Mon. – Fri. 8:00am – 5:00pm, MST. Call 800.465.5759, Fax 403.252.9850 or Email

We reserve the right to correct errors whether in pricing or shipping charges.